Terms & Conditions

 

These Terms & Conditions (“Terms”) govern your access to and use of
https://partswaale.com/ (“Website”) and the purchase of
products available through the Website.

The Website is operated by Starmax Infotech Private Limited,
having its registered office at 4, Biplabi Anukul Chandra Street,
Near Sabir’s Hotel, Kolkata – 700072, West Bengal, India
(hereinafter referred to as “PartsWaale”, “we”, “us”, “our”, or the
“Company”).

By accessing, browsing, registering on, or purchasing products through the
Website, you agree to be bound by these Terms & Conditions and the
applicable policies published on the Website.

1. Acceptance of Terms

By accessing or using the Website, you confirm that you have read, understood,
and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use the Website
or place an order through it.

We reserve the right to update or modify these Terms from time to time. Any
changes will be published on this page with an updated “Last Updated” date.
Your continued use of the Website after such changes constitutes acceptance of
the revised Terms.

2. About the Website

PartsWaale is an online store operated by Starmax Infotech Private Limited.
The Website offers laptop parts, computer accessories, electronic components,
printer and scanner-related products, and other products listed on the Website.

Product availability, specifications, compatibility, images, descriptions, and
prices are displayed on the respective product pages and may be updated from
time to time.

3. User Eligibility

You must provide accurate and complete information when using the Website,
creating an account, placing an order, or contacting us.

You agree not to use the Website for any unlawful, fraudulent, abusive, or
unauthorised purpose.

4. User Account

Certain features of the Website may require you to create an account or provide
customer information.

You agree to:

• Provide true, accurate, current, and complete information.
• Keep your account information updated.
• Maintain the confidentiality of your login credentials.
• Take responsibility for activity conducted through your account.
• Immediately inform us if you believe your account has been accessed without authorisation.

5. Product Information

We make reasonable efforts to display accurate product names, images,
descriptions, specifications, compatibility information, availability, and
pricing on the Website.

However, minor differences may occur between product images and the actual
product due to screen settings, photography, manufacturer packaging, or product
updates.

Customers are responsible for checking product specifications and compatibility
before placing an order. If you are unsure about compatibility, please contact
our customer support team before purchasing.

6. Product Availability

All products displayed on the Website are subject to availability.

We reserve the right to limit quantities, discontinue products, or cancel an
order where a product is unavailable, incorrectly listed, incorrectly priced,
or cannot be supplied for reasons beyond our reasonable control.

If an order is cancelled by us after payment has been received, the applicable
amount will be refunded according to our
Refund & Cancellation Policy.

7. Pricing

All product prices displayed on the Website are in Indian Rupees
(INR), unless expressly stated otherwise.

Applicable taxes, shipping charges, or other charges, if any, will be displayed
during the applicable stage of the ordering process.

Prices may change from time to time. Any price change will not affect an order
that has already been successfully accepted by us, except where an obvious
pricing or technical error has occurred.

8. Orders

When you place an order through the Website, you are making a request to
purchase the selected products.

An order will be considered accepted when we confirm the order or otherwise
communicate acceptance to you, subject to product availability and successful
payment verification where applicable.

We reserve the right to cancel or decline an order in cases including, but not
limited to:

• Product unavailability.
• Incorrect product information or pricing.
• Suspected fraudulent or unauthorised transactions.
• Incorrect customer or delivery information.
• Technical or system errors.
• Any other legitimate reason permitted under applicable law.

9. Payments

Payments for orders may be made using the payment methods made available on the
Website, including applicable third-party payment gateway services.

Payment processing may be performed by authorised third-party payment service
providers. Such providers may have their own terms, conditions, and privacy
policies.

We do not ask customers to provide confidential payment authentication
information such as card PINs, banking passwords, or OTPs through email,
telephone calls, SMS, or other communications.

An order may be processed only after successful payment confirmation where
prepayment is required.

10. Shipping and Delivery

Products will be shipped to the delivery address provided by the customer
during checkout.

Estimated delivery timelines may vary depending on product availability,
delivery location, courier service, public holidays, weather conditions, and
other circumstances beyond our reasonable control.

Shipping charges, where applicable, will be communicated during the ordering
process.

For further information, please refer to our
Shipping & Delivery Policy.

11. Cancellation, Returns and Refunds

Order cancellation, product returns, exchanges, and refunds are governed by our
published policies.

• Refund & Cancellation Policy
• Return Policy

Customers should review these policies before placing an order.

12. Customer Responsibilities

You agree to:

• Provide accurate billing, shipping, and contact information.
• Verify product compatibility before purchase where applicable.
• Use the Website only for lawful purposes.
• Not attempt to interfere with or damage the Website or its systems.
• Not use the Website for fraudulent, abusive, or unauthorised activities.
• Not attempt to gain unauthorised access to any part of the Website.

13. Intellectual Property

All content available on the Website, including text, product descriptions,
graphics, logos, images, design elements, software, layout, and other materials,
is owned by or licensed to Starmax Infotech Private Limited, unless otherwise
stated.

You may not reproduce, copy, modify, distribute, publish, transmit, display, or
commercially exploit Website content without our prior written permission,
except where permitted by applicable law.

14. Third-Party Services

The Website may use third-party services such as payment gateways, logistics
providers, hosting providers, analytics services, or other service providers to
operate and support our business.

Use of such third-party services may be subject to the respective provider’s
terms and privacy policies.

15. Website Availability

We make reasonable efforts to keep the Website available and functioning.
However, we do not guarantee that the Website will always be uninterrupted,
error-free, secure, or available at all times.

The Website may occasionally be unavailable due to maintenance, technical
issues, updates, network problems, or circumstances beyond our reasonable
control.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Starmax Infotech Private
Limited shall not be liable for indirect, incidental, special, or consequential
losses arising from the use of the Website or purchase of products, except where
such liability cannot be excluded under applicable law.

Nothing in these Terms limits or excludes any liability that cannot lawfully be
limited or excluded under applicable Indian law.

17. Force Majeure

We shall not be responsible for any delay or failure to perform our obligations
where such delay or failure results from circumstances beyond our reasonable
control, including natural disasters, severe weather, fire, flood, strikes,
government restrictions, transportation disruptions, internet or network
failures, or other events beyond our reasonable control.

18. Fraud Prevention and Security

We reserve the right to take appropriate action against transactions or
activities that we reasonably believe to be fraudulent, unauthorised, abusive,
or unlawful.

Customers should immediately contact us if they notice any suspicious activity
relating to their account or order.

19. Privacy

Your use of the Website and our handling of personal information are also
governed by our
Privacy Policy.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance
with the laws of India.

21. Jurisdiction

Subject to applicable law, any dispute arising out of or relating to these Terms
or your use of the Website shall be subject to the jurisdiction of the
competent courts in Kolkata, West Bengal, India.

22. Changes to These Terms

We may modify these Terms & Conditions from time to time to reflect changes
in our business, products, services, technology, or applicable laws.

The updated Terms will be published on this page. Your continued use of the
Website after an update constitutes acceptance of the revised Terms.

23. Contact Us

For questions, complaints, order-related concerns, or any other communication
regarding these Terms & Conditions, please contact us:

Starmax Infotech Private Limited
Registered Office: 4, Biplabi Anukul Chandra Street,
Near Sabir’s Hotel, Kolkata – 700072, West Bengal, India
Website: partswaale.com
Phone: 9163230025 / 9330641163
Email:
partswaale@gmail.com /
enquiry@partswaale.com
GSTIN: 19AAVCS3536P1ZA

Business Hours: Monday to Friday, 9:00 AM to 6:00 PM