Return and replacement policy

RETURN POLICY

All products are pre-tested and quality checked before packing and dispatch to ensure they are in proper working condition.

Returns or replacements are accepted only if the customer receives a wrong item, a physically damaged product due to transit, or a manufacturing defect verified by our technical team.

Any return request must be reported within 24 hours of delivery along with the invoice for any inquiry contact-9163230025

No Return, No Refund, and No Exchange for products with damaged or removed warranty seals, or items damaged due to improper installation, mishandling, or electrical faults.
The company’s technical inspection and decision shall be final. Approved claims will be processed as a replacement (subject to stock availability) or store credit/refund at the company’s discretion.
Customers are responsible for verifying the product model, part number, and compatibility before placing an order. Returns will not be accepted for orders placed with an incorrect model or specification selected by the customer.
Returned products must be received in their original condition, including the original packaging, accessories, labels, warranty stickers, and invoice. Products that are physically damaged, incomplete, tampered with, or modified will not be eligible for return, replacement, or refund.

Replacement Timeframe

Once the parcel is received, it will be dispatched back to you within 48 hours. We appreciate your patience and cooperation.